Centra/Cypher/DFS/DLS Documentation

Users Manual

If your cutter communication ports look like this:
cutter
use this users manual.
mmc Centra users manual

If your cutter communication port look like this
cutter
use this users manual.
DFS users manual

Web Path Diagram
Web Path without Lamination 
Media Loading Instructions 
14.4mb How to web machine right now in video folder needs to be moved to techsupport also need movielink.jpg from assets/linkbuttons

Remote Panel Program / Firmware Updates

The Remote Panel Programs allow accessing the functions of the Allen Datagraph Centra from the computer instead of the front panel of the machine. The Remote Panel programs include the firmware for the your machine. Allen Datagraph recommends that if you are not having any problems with your Centra that you do not upgrade your firmware. Only install the Remote Panel Program. You should only update the firmware after consulting tech support. The build number of the Remote Panel Program must match the build number of the firmware in your Centra. You can find the firmware build number of the firmware on your Centra by installing one of the builds, then click on setup -> main menu on the installed program. If the build numbers do not match down load and install the correct remote panel. If you need older versions of the remote panel please send an email to info@allendatagraph.com to request the remote panel program you need. The first three/four numbers of Centra serial number indicate year and month of manufacture. E.g. D507 was built in July of 2005.

If your cutter communication ports look like this 

cutter

use this remote panel.
Centra Remote panel build 12-s

If your cutter communication port look like this

 cutter 

use this remote panel.

For Centra with built in SmartMark Sensor, serial number D0604xxx, or later
smartmarkDFS Build 65 Stable tested 4-28-9 (for use with built in smart mark sensor)

For Centra with SunX smartmark sensors, Safety cover, or serial number D0603820 or earlier
sunx
DFS Build 50b SunX Latest Version 10-2-7
Title: Installing a Firmware and/or Remote Panel Upgrade 
Abstract: This procedure details the firmware or Remote Panel upgrade procedure. Normally firmware is only sent to customers when a software problem is reported that has been fixed in a later version of the software.
 

Wasatch Color Profiles for Epson 4880 build 3 11-12-8
Wasatch Color Profiles for Epson 4800 build 2 2-7-7
Abstract: Install Wasatch SoftRIP first then run this. 

 

Title: 5 service loop sensors 
Abstract: In December 2004 Allen Datagraph released version 3.41 Centra firmware that supports 5 service loop sensors instead of only 3 service loop sensors. Centra machines made prior to 2004 can upgrade to build 41 or later but have to turn off the take up service loop sensors with diagnostic 55. This document also describes the new modes available for 5 sensor Centra machines.

Title: Service Loop Sensor Trouble Shooting 
Abstract: Magnetic sensors control operation of Centra service loops. Malfunctioning sensors will cause erratic operation. See sensor trouble shooting guide in this document to diagnose sensor problems. The document covers both 3 and 5 sensor machines. 
Last update 8-2-6

 

Title: Setup for Window XP/2000 to Eliminate E56, E57, E58 Errors 
Abstract: Windows XP default for communications port connected to Centra causes E56, E57, E58 errors. You need to change this default before Centra will operate properly. This bulletin also gives general trouble shooting tips for diagnosing the cause of system level communication errors. Also a How To on clearing jobs from the print queue. 
Last update 4-2-4

 

Title: No Communications to Centra 
Abstract: This TSB is written to help users debug communication problems where the Centra appears to ignore everything the computer sends to the Centra. In this document it is assumed that the Centra is connected to the COM port of your computer. 
Last update 10-17-3

 

Title: Upgrade procedure from rev 1 to rev 3 servo control board
Abstract: in June of 2004 Allen Datagraph released the rev 3 servo control board. This procedure describes the steps to be taken if you need to install a rev 3 scb in your Centra and you had a rev 1 scb. 
Last Update 1-7-5

 

Title: using cross over lan cable 
Abstract: Default IP address in build 8 software for MMC causes crossover connection between PC and MMC cutters to malfunction. Changing the IP address in the MMC to a non-APIPA address, allows reconnection by windows software without rebooting windows operating system.

 

Title: 5 service loop sensors 
Abstract: In December 2004 Allen Datagraph released version 3.41 Centra firmware that supports 5 service loop sensors instead of only 3 service loop sensors. Centra machines made prior to 2004 can upgrade to build 41 or later but have to turn off the take up service loop sensors with diagnostic 55. This document also describes the new modes available for 5 sensor Centra machines.

 

Title: Mandrel Motor Trouble Shooting Abstract: If you have a problem with one of the Mandrel’s not operating you can use this troubleshooting procedure to determine if problem is in the circuit board, the pot or the motor.  
Last update 8-7-6

 

Title: Replacement Belts Part Numbers Abstract: Part numbers for belts for DF-1000 or DF-1600 
Last update 1-19-7

 

Title: Calibration to Size 
Abstract: This TSB is written to help users calibrate the size of objects printed to be the same as indicated by the computer cad program. Use the Smart Mark Setup (Calibration, sensor offset, sensor size) if you plan to cut labels. 
Last update 8-15-3

 

Electrical Test for Encoder Centra   
Abstract: This TSB describes a procedure to test the encoders on motors used by Allen Datagraph. You can use this test if you suspect the encoder on your motor is malfunctioning. 
Last Update 10-4-4

Title: DFS/CENTRA Y Axis Motor Belt Replacement
Abstract: This procedure should be followed if the y axis short belt needs to be replaced. Last Update 6-25-10

Title: Technical Adjustments to Restore Cut Quality to Normal
Abstract: If cut quality is not as good as when you received your machine there are several mechanical adjustments that can be checked that affect the quality of the objects drawn by the Centra.  
Last Update 11-13-5